Privacy Policy for Rachel Thomas Fine Jewellery

At Rachel Thomas Fine Jewellery, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website (the "Site") or engage with our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of personal information to provide you with the best possible service and experience on our Site:

• Personal Identification Information: When you interact with our Site, you may be asked to provide certain personal details such as your name, email address, phone number, and delivery address (if placing an order).

• Payment Information: We collect payment details such as credit card numbers or other billing information when you make a purchase.

• Non-Personal Information: We may collect non-personal data including your IP address, browser type, operating system, and browsing behavior (pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and provide customer support.

• To communicate with you about your orders, deliveries, and other requests.

• To send you promotional materials, updates, and offers, but only if you have consented to receive such communications.

• To improve the functionality and performance of our Site and to enhance user experience.

• To comply with legal obligations and resolve disputes, if necessary.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your personal data with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing platforms. These third parties will only have access to your personal information as necessary to perform their services and are contractually obligated to protect your data.

In addition, we may disclose your information in the following cases:

• If required by law or legal process (e.g., a court order or government inquiry).

• To protect our rights, privacy, safety, or property, and that of our customers.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. If you wish to request the deletion of your personal data, please contact us at the details provided below.

5. Your Rights and Choices

As a user in Ireland, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data, including:

• Right to Access: You can request a copy of the personal information we hold about you.

• Right to Rectification: If any of your personal details are inaccurate or incomplete, you can request to update or correct them.

• Right to Erasure: You can ask us to delete your personal data, provided that we are not legally required to retain it.

• Right to Restriction of Processing: You can request to limit how your data is processed in certain situations.

• Right to Object: You can object to our use of your data for marketing purposes or other legitimate interests.

• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights or if you have any questions about how we handle your data, please contact us at:

Rachel Thomas Fine Jewellery
Email: rachel@rachelthomasfinejewellery.com

6. Security of Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze website traffic, and remember your preferences. You can manage your cookie preferences through your browser settings. Please note that some features of the Site may not function properly if you disable cookies.

8. Links to Other Websites

Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page with the updated effective date. We recommend that you review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please don’t hesitate to contact us:

Rachel Thomas Fine Jewellery
Email: rachel@rachelthomasfinejewellery.com

Thank you for trusting Rachel Thomas Fine Jewellery. Your privacy is important to us!